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Privacy Policy

Catteralls Solicitors are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By visiting www.catteralls.co.uk you are accepting and consenting to the practices described in this policy.

Catteralls Solicitors are registered as a Data Controller with the Information Commissioners Office.

Our nominated representative for the purpose of the Act is Paul Kininmonth.

Information we collect from you

We will collect and process the following data about you:

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Uses made of the information

We use information held about you in the following ways:

Disclosure of your information

You agree that we have the right to share your personal information with:

We will disclose your personal information to third parties:

Where we store your personal data

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at office@catteralls.co.uk

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Right of Access to information

The Act allows you the right to access personal data and supplementary information we hold on your behalf. Your right of access can be exercised in accordance with the Act. Access requests can be made my contacting us at office@catteralls.co.uk Once we have received your request we must verify your identity using ‘reasonable means’ this may result in you attending our offices with relevant ID documentation. We will confirm identification requirements once we acknowledge your request.

We will respond to your request within one month of receipt. If your request is complex or numerous this period may be extended to two months. If this is the case we will inform you as soon as possible explaining why the extension in necessary. The initial request will be free of charge, however we reserve the right to raise a reasonable fee should your request be unfounded, excessive or repetitive. The fee will be based on the administrative cost of providing the information which may include secure mail services.

We can refuse to respond to your request, if this is the case we will explain the nature of our refusal and inform you of your right to complain to the supervisory authority and to a judicial remedy without undue delay and no later than one month.

Right to rectification

You have a right as an individual to have inaccurate personal data rectified or completed if it is incomplete.

You can request your personal data to be rectified verbally by calling us on 01924 291122 or by email to office@catteralls.co.uk.

We will respond to your request within one calendar month.

Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to contact@catteralls.co.uk